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Calibration and Repair Services
Profiler Calibration Information
Photon recommends that you calibrate your Photon beam profiler on an annual basis. Learn why calibration lengthens the life of your instrument and will help you meet internal or external quality standards. Learn about our FastTrack Calibration Service.
Profiler Repair Information
Troubleshooting Checklist —Before you send your instrument to Photon for repair, let us know what problems you're having with your beam profiler—we may be able to help you by phone or email so that you donšt have to send your profiler to the factory. It's simple to fill in the form and submit—no need to fax or open a separate email.
Repair Service Q&A —How to arrange return of your profiler for repair, in the unlikely case it should need it.
All Photon instrument returns for Calibration or Repair require a Return Material Authorization (RMA) number before the instrument is sent. Please call Photon at 1-800-374-6866 from the US or 1-408-226-1000 and ask for calibration and repair services.
